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SHIIP welcomes new volunteers at Winneshiek Medical Center

Posted: Wed, Oct 2, 2019 9:28 AM
Standing L to R: Dave Sweet and Jim Sims; Sitting L to R: Karen McLean and Dale Dougherty

For over 20 years, volunteer counselors through the Senior Health Insurance Information Program (SHIIP) have helped Winneshiek County residents understand their Medicare benefits by:

  • Checking a client's current Part D or Medicare Advantage plan to make sure drugs are covered at the lowest cost and with the least amount of restrictions
  • Reviewing a client's employer coverage and comparing it to other Medicare options
  • Checking to see if clients are eligible for Part D "Extra Help"
  • Providing education to help clients understand options if not currently on a drug plan
  • Offering regular "Welcome to Medicare" seminars for people beginning Medicare benefits
Winneshiek Medical Center is welcoming two new volunteer counselors to the Senior Health Insurance Information Program (SHIIP):  Karen McLean and Dale Dougherty.
McLean, also a WMC Trustee, retired from Des Moines University in 2017, where she served as Provost since 2009.  From 1983 until 2009, she held various administrative and academic positions for University of Wisconsin-La Crosse College of Science and Health.  McLean holds a Ph.D. in exercise science, a M.S. in adult fitness and cardiac rehab, and a B.S. in physical therapy. She is also a graduate of the American Council on Education institute for New Chief Academic Officers and the Harvard Institutes for Higher Education Management Development Program.
Dougherty earned his Bachelor of Arts in Business from Upper Iowa University, and while serving in the army, earned his Masters in Management from Webster University in St. Louis, Missouri. He served active duty from 1969 until 1979, then joined the Iowa National Guard in Waterloo, serving there until 1998.  During that time, Dougherty also worked for Farm Service in the southeast Minnesota region.  In 1989, he began flying the EMS helicopter for Covenant Medical Center in Waterloo. In 1992, Gundersen Health System began an EMS helicopter service, and Dougherty became their first pilot.  He served as a Gundersen EMS pilot until his retirement in January 2019.
They join Dave Sweet, who has served as a SHIIP counselor for 15 years, and Jim Sims, who has served for seven years.